Cross River Cardiology

Contact Us

The friendly staff at Cross River Cardiology in Lenoir, North Carolina welcomes your call and looks forward to serving you. If you have any questions about our cardiovascular services, please call our office at (828) 572-0778. To schedule an appointment, you can call us or request an appointment online.

Location & Phone

Phone: (828) 572-0778
Fax: (828) 726-3531

Address
639 Pennton Avenue SW
Lenoir, NC 28645

Our building was formerly the Lenoir Women’s Club.

Office Hours

Monday – Thursday: 8 am – 5 pm
Friday: 8 am – 12 pm

Medical Emergencies

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Dr. Dy, and they will contact us.

After Hours Urgent Medical Needs

If you have an urgent medical need and need to talk to Dr. Dy after our regular hours, please call our office at (828) 572-0778. A doctor is on-call 24 hours a day. Your call will be returned promptly.

Insurance / Payment / Billing

At Cross River Cardiology, we accept most major insurance plans. Please contact your insurance company or you may call our office at (828) 572-0778 to find out if we accept your insurance plan.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit.

If you have a question related to your bill or insurance, please contact our billing specialists at (828) 572-0778.

Referrals

If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.

Hospital Affiliations

Dr. Johnny R. Dy at Cross River Cardiology has hospital affiliations with:

  • Caldwell Memorial Hospital in Lenoir, NC
  • Catawba Valley Medical Center in Hickory, NC

Prescription Requests

Prescriptions and refills for established patients of Cross River Cardiology are routinely issued during our regular office hours (see above). You can make your request by calling our office at (828) 572-0778. 

No refills are issued during the evenings, weekends, or holidays, as the doctor does not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.